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Mobile App Privacy Policy

Privacy Policy for ReflectBuddy App

Effective Date: 2025
Last Updated: January 2025

ReflectBuddy ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ReflectBuddy mobile application ("the App"). By using the App, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.

1. Information We Collect

We collect and process the following categories of information to provide, improve, and personalize our services:

1.1 Contact Information

  • Name
  • Email Address
  • Phone Number
  • Physical Address
  • Other User Contact Information
    Purpose: For account creation, customer support, personalized content, marketing, and analytics.

1.2 Health & Fitness Data

  • Health Metrics: For features like personal insights and monitoring well-being.
  • Fitness Data: To provide fitness-related recommendations and app functionality.

1.3 Location Data

  • Precise Location: For personalized app features, targeted marketing, and analytics.
  • Coarse Location: To enable general app functionalities.

1.4 User Content

  • Photos and Videos: For mirror and selfie functionalities, editing features, and personalized app experiences.

1.5 Identifiers

  • User ID and Device ID: For account management, app functionality, and fraud prevention.

1.6 Purchase Data

  • Purchase history related to subscriptions or in-app purchases for user management.

1.7 Usage Data

  • Data on product interactions, advertising engagement, and app usage patterns.

1.8 Diagnostics

  • Crash Reports: For app improvement and debugging.
  • Performance Metrics: To optimize app functionality and user experience.

1.9 Surroundings and Body Data

  • Environment Scanning: For augmented reality features and enhanced functionality.
  • Hands and Head Data: For analytics and user experience personalization.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To operate and improve the App's features.
  • Personalization: To customize content and recommendations.
  • Marketing: To send promotional materials with your consent.
  • Analytics: To analyze usage patterns and improve functionality.
  • Security: To detect and prevent fraudulent activity.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following scenarios:

  • Service Providers: Trusted third parties for analytics, cloud storage, and marketing services.
  • Legal Compliance: To comply with legal obligations or protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Privacy Choices

You have the right to control your personal information:

  • Access and Correction: View and update your data.
  • Data Deletion: Request deletion of your personal data.
  • Opt-Out of Tracking: Disable tracking for advertising or analytics.

To exercise your rights, contact us at support@reflectbuddy.com.

5. Data Security

We use robust security measures to protect your information:

  • Encryption: To secure data in transit and at rest.
  • Access Controls: To limit access to authorized personnel only.
  • Regular Audits: To identify and fix vulnerabilities.

However, no method of data transmission or storage is 100% secure. Use the App at your discretion.

6. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, or enforce agreements. When data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

ReflectBuddy is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will promptly delete it.

8. International Users

Your data may be processed outside your country of residence, including in countries with different data protection laws. By using the App, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates the most recent update. Significant changes will be communicated through the App.

10. Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Review their privacy policies before sharing your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ReflectBuddy Support

12. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your data under the following legal bases:

  • Consent: When you provide explicit consent for data processing.
  • Contractual Necessity: To fulfill our obligations under a contract with you.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To improve and secure our services.

13. California Consumer Privacy Act (CCPA) Notice

Under the CCPA, California residents have the right to:

  • Request Access: View the data we collect about you.
  • Request Deletion: Ask for your data to be erased.
  • Opt-Out: Decline the sale of personal information.

To exercise these rights, contact us at support@reflectbuddy.com.